Frequently Asked Questions (FAQ)

Q: What are the rules?
A: Coming soon.

Q: Is there a cost?
A: Yes. The entry fee is $20 CAN if paying by cash or $21.25 CAN (includes $1.25 CAN admin fee) if paying by Paypal.

Q: What payment types do you take?
A: Cash or Paypal or Interac e-Transfer (formerly known as Interac Email Money Transfer).

Q: How do I pay?
A: Once you fill out the online entry form and you verify your selections, an email will be sent to you with the payment details.

Q: I decided I wanted to use Paypal. Is there a link to use for Paypal?
A: Yes, please click here.

Q: If I win how do I get my money?
A: The same way you paid your entry fee will be the same way you will get your winnings.

Q: Is there a minimum age to enter?
A: Yes. You must be 19 years of age or older to enter.

Q: I don't live in Canada, can I still join?
A: Yes. As long as you can pay the entry fee then you can join.

Q: Do you have a document describing your registration process?
A: Coming soon.

Q: Who are you and why are you providing this service?
A: My friends and I have been running a soccer pool for past World Cups and European Championships since 1996. In the past we have always used Excel spreadsheets to do the pool, but since 2008 we have moved to an online version and invited more people to join. The previous World Cup and European Championships pools were a great success, so why not continue the fun!

Q: Do you have examples of past pools you have run?
A: Yes. Past pools can be seen here.

Q: Can I submit more than one entry?
A: Sure, more the merrier. Just for each entry please use a unique username.

Q: I entered the pool but I am not receving any emails, why?
A: The emails are sent out using a PHP script and the mail() function. Some mail programs have installed filter software that may prevent these emails from making it through. Try and see if this filter can be removed to allow emails from the roecken.ca domain. All emails will be sent from wc2018@roecken.ca. NOTE: Hotmail users, please check your Junk folder for these emails.

Q: If there is a tie and even after the tiebreaker is used there is still a tie, what happens?
A: If there is a tie even after the tiebreaker, the combined winnings would be shared. For example, if 1st is 50%, 2nd is 30% and 3rd is 20%, if there is a tie for 1st even after the tiebreaker, the two players would share 40% (50% + 30% split by two) of the total each. A tie for second and third would be a share of 25% (30% + 20% split by two) of the total each. A three way tie would share 33% (100% split three ways).

Q: I see that if the pool has 100 or more entrants there is a prize for the person who collected the most points in the Group Stage, how does that work?
A: Once the Group Stage is complete, the person who collected the most points from choosing the correct match outcomes ONLY in the group stage wins the prize amount as stated in the rules. Points collected for scorers during the group matches will NOT count, just the match outcomes. If there is a tie then the prize amount will be split amongst the number of entrants tied.

Q: What Internet browsers are supported?
A: This web site has been tested on Internet Explorer 11+, Chrome 50+ and Mozilla Firefox 46+.

Q: Is the site optimized for mobile devices?
A: Although the web site should work as is on mobile devices (cell phones or tablets) there are subtle variations that may create a different user experience. This may complicate some activities such as registration. If so, it is encouraged to please try again using a desktop/laptop. But, please submit any feedback if you encounter issues.